Risk can be a good thing when it comes to personally expanding your horizons or trying something new — but not when you’re originating loans and working with confidential information. Yet, numerous risks still exist in the loan origination process, especially for those that use manual, legacy too...
Companies across industries like to boast that they listen intently to their customers and understand their every need. We don’t doubt they care about their customers, but can they truly put themselves in the shoes of their users? Do they really understand the challenges of doing the grunt work o...
We’re now more than two decades past the initial internet boom. How have we fared? Did technology take all the jobs we thought it would — or did it create better ones? It’s up for interpretation, but one truth remains: Human talent is still highly valuable. One of the ways we know this is because...
What kind of benefits do you expect from your loan origination software? You assume it’ll carry out basic functions like lead intake, tracking, loan servicing, and reporting. What you don’t expect is for it to make you more efficient or increase your visibility across the whole lending cycl...
If you had three wishes for your lending software, what would you wish? (And yes, wishing for more wishes is an acceptable answer.) That’s because building reliable software isn’t finite — it’s a continuum of iterations and modifications to meet users’ needs and adapt to changing times. Thi...
We’re still tossing in our beds about last year’s Citibank mishap. Not just because it cost the bank a whopping $900 million. Not just because we’re peers in the financial services arena. But because we know how much quality user experience (UX) design matters — and a snafu that size hurts us al...
You’ve seen it. You’ve researched it. You’ve longed for an automated loan tool to make your life easier. But convincing your boss to invest in loan automation software may seem easier said than done. Luckily, the benefits far outweigh the costs, making it an easy sell for managers who are concern...
Speed and quality rarely go hand-in-hand. But with an activity as crucial as onboarding, the last thing you want for your team is a tradeoff. With SPARK, there’s no compromising — in as little as 4 weeks, those who actively participate in SPARK’s curated onboarding process will come out of their ...
Consumers and the market have changed a lot in the past couple decades, and with it, so have their expectations. That’s why SPARK was built to be different — in ease of use, in service, and especially in time-to-value. We simplify the loan origination process through automation, customer-centered...
At SPARK, we’ve been a customer-centric company since our founding. But nothing has illustrated that more than the past year. When our customers needed us most in the midst of PPP nuances and an influx of applications, we were right there with them — interpreting and acting on cha...