Our Approach to Your Lending Success
Onboarding with Faster Time to Value
Get Acquainted with SPARK
Improve Your Underwriting
Accelerate Your Closing
Team Training and Practice
Your Success is Our Success
Guided In-Platform Training
Our Customers Love the SPARK Process
Our Latest Insights
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Your Frequently Asked Questions
SPARK onboarding lasts three weeks, with an additional week for all-team training. You can expect to spend 3-5 hours per week getting to know the system and tailoring it to your team’s specific needs.
SPARK can meet each lender’s needs with a flexible nomenclature and navigation process.
We suggest appointing a “SPARK champion” at your organization to help manage your team’s involvement. This is usually a project manager or other leader. Be sure to include team leads for each of the three main stages of onboarding (sales, credit, and closing or loan operations), as well as any other subject matter experts. Each party only needs to attend the stages (about one week each) that pertain to their expertise. Any individual who will use the SPARK platform must attend the final week for live training.
Yes! Feel free to introduce team members to the platform early to start working through onboarding.
Our materials are specifically designed to help new users walk through the process step by step, ensuring an easy experience even for those borrowers who aren’t tech-savvy.
Each user is given a unique username and password, which they alone control. Users can also enhance security using two-factor authentication.
We do not connect to a servicing system, but we can generate the information needed for servicing. Using our API, we can pull data out of SPARK, which can then be used for a servicing system.
Experience Hassle-Free Onboarding
See the SPARK platform firsthand, and discover how the industry’s fastest onboarding experience gets your team ready for any loan in just four weeks.